ITC POLICIES & PROCEDURES

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ITC Policies:

• 56001 - Remote Access Policy
• 56002 - Data Sanitization Policy
• 56003 - Data Classification Policy
• 56004 - Information Technology Password Policy
• 56005 - Computer Use Policy
• 56006 - Electronic Communications Policy
• 56007 - ITC Disaster Recovery Policy
• 56008 - Acceptable and Unacceptable Software Applications Policy
• 56009 - Information Technology Procurement Policy
• 56010 - Removable Media Usage/Data Transport Policy
• 56011 - File Sharing Policy
• 56012 - Email Use Policy
• 56013 - Network Policy
• 56014 - Written Information Security Program Policy
• Third Party Vendor Access Policy
• Vulnerability and Patch Management Policy
• Change Management Policy

ITC Procedures:

• 56012.5 - Email Procedures
• 56013.5 - Network Procedures
• Disaster Recovery Plan (Updated 04/2022)
• Banner User Request Procedures
• How to Map Network Drives with Windows
• Information Technology Training Center Procedures
• World Wide Web Submitting Procedures
• Information Technology Center Security Procedure
• ITC Routing Help Desk Calls Procedure
• Student Email Procedure
• Technology Procurement Procedures
• Telecommunications Procedures
• OneDrive Backup Procedures

State Policies

• IT_POL_0-02 Enterprise Shared Services
• IT_POL_0-04 Enterprise Governance
• IT_POL_1-00 Enterprise Security
• IT_POL_1-02 Infosec Committee
• IT_POL_1-04 Data Sanitization
• IT_POL_1-08 Authentication
• IT_POL_1-10 Authorized Access
• IT_POL_1-12 Simultaneous Connections
• IT_POL_1-14 Antivirus
• IT_POL_1-16 Disaster Recovery
• IT_POL_1-18 Remote Access
• IT_POL_1-20 Acceptable Use
• IT_POL_1-22 Data in Transit
• IT_POL_1-24 Smartphones
• IT_POL_5-02 Enterprise Data Centers
• IT_POL_004 Louisiana Secure Intranet and IP Addressing
• IT_POL_005 Desktop Management
• IT_POL_007 Retention of Imaged Records

State Standards

• IT STD-001 Desktop Operating System
• IT STD-002 Desktop Office Suite
• IT STD-005 Web Browser/Viewer/Plug-ins
• IT STD_6-01 Desktop Configuration
• IT STD-003 Electronic Messaging (e-Mail)
• IT STD-006 Network Operating System
• IT STD-004 Protocol
• IT STD-015 Public Web Site Domain Name