Customer Service at Grambling State University

Grambling State University is committed to providing Excellent Customer Service to our students, faculty, staff and community. We recognize that exceptional customer service is essential to ensuring our students’ success and progress of the University. With this in mind, the administration has launched a comprehensive Customer Service Initiative with the following mission:

Our Mission

• Provide exceptional customer service to our students, colleagues and community.

• Develop ongoing professional developmental training to employees to improve customer service.

• Provide opportunities to share experiences and spotlight individuals and departments for outstanding service.

How are we doing?

Please take a minute to complete a brief survey to give us feedback on how we are doing. The results will be published and used to help improve customer service at GSU. We will maintain your confidentiality and use your opinions in the most responsible manner.